You Can Always Rely On Us.
May 14, 2018
Our solution is ultra reliable. We take every precaution to protect you from downtime, even when disaster strikes. Our customers can rest assured that their bottom line will not be negatively impacted by a communications failure.
Our StarRecovery Solution
When your phones go down, your ability to conduct business goes down with them. StarRecovery, our comprehensive suite of disaster recovery and avoidance protections, protects you from financial loss and gives you a leg up on the competition when their customers can’t reach them.
If your system is unreachable for any reason, we can automatically route your calls to remote locations or employee cell phones. Our cloud-based auto-attendants will continue to route calls and provide callers with information. You will be able to access your voicemails from email anywhere with sufficient bandwidth. You won’t ever be out of reach even if your offices are inaccessible. For lesser mishaps, we include free next business day parts replacement on our equipment.
Our Reliability Guarantee
We guarantee 99.999% uptime reliability and have maintained 100% uptime since 2011. We take great care to keep your system running, including:
- Continuous monitoring of every system
- Alert notifications when something is amiss
- Analog line backup
- Redundant data centers and phone carriers
- Redundant Internet connections
- 24/7/365 proactive support from dedicated support staff